Terms of Use

Last updated: 25 July 2026

These Terms are the agreement between you and Error 24 Pty Ltd for using Stagely.

They apply when you create an account, accept an invitation, use the app, or open a Stagely Noticeboard. By using Stagely, you agree to these Terms.

If you are accepting these Terms for a theatre company or another person, you confirm that you are allowed to do so.

Who can use Stagely

You must be at least 12 years old to have a Stagely account.

If you are aged 12 to 15, a parent or guardian must give you permission to use Stagely and accept these Terms on your behalf.

If you are aged 16 or 17, you must have permission from a parent or guardian. You can accept these Terms yourself if you understand them, but we may still ask your parent or guardian to confirm their permission.

If you are a parent or guardian accepting these Terms for a young person, you agree to help them understand and follow them.

Children under 12 cannot have their own accounts. They may still be included in a production roster by an authorised organiser, provided the organiser has permission to add their information.

A theatre company inviting young people to Stagely must make sure that the young person and their parent or guardian know how Stagely will handle their information.

Stagely is still in beta

Stagely is a work in progress. Some parts may be unfinished, change unexpectedly, or occasionally stop working.

Please keep your own copies of anything important. Do not use Stagely as the only record of your production, and do not rely on it as the only way to communicate urgent, emergency, medical, or safety information.

Emails, notifications, and other messages can be delayed or fail to arrive.

We may add, change, or remove features during the beta as we learn what theatre groups need.

Your account

Keep your login details private and use a secure password.

You are responsible for activity that you authorise through your account. You are not responsible for a security problem caused by us or by something outside your reasonable control.

Tell us promptly if you believe someone has accessed your account without permission.

Please keep your account information accurate. Do not create an account using another person’s identity or give someone else access to your account.

Theatre companies and production access

Stagely lets theatre companies and authorised organisers manage productions and decide who can access them.

An organiser may add people, assign roles, send invitations, publish schedules, record attendance, and control who can manage a production.

If you manage a company or production, you must only use these controls when you are authorised to do so. You are responsible for making sure that people are given appropriate access and that former members are removed when they no longer need it.

We may follow instructions from an authorised company or production administrator about its production and shared records, provided those instructions are lawful and consistent with our Privacy Policy.

Information about other people

Stagely lets organisers add people who do not have accounts. This is useful for maintaining a complete cast and crew roster, but it carries responsibilities.

Only add someone’s information when:

• you are authorised to manage the production;
• the information is reasonably needed to run the production;
• the person, or their parent or guardian where appropriate, knows that their information is being added; and
• you have any permission required to collect and share it.

Do not use free-text fields to record private medical, health, safeguarding, or other sensitive information. If a production needs that information, use a more appropriate process approved by the theatre company.

Your content

You keep any rights you have in the schedules, announcements, files, photographs, videos, and other content you add to Stagely.

You give us permission to host, copy, process, back up, and display that content as needed to:

• provide Stagely;
• make it available to the people you choose;
• keep Stagely secure;
• provide support;
• comply with the law; and
• handle it as described in our Privacy Policy.

This permission lasts for as long as we reasonably need to provide those services, including any limited backup period after content is removed.

You are responsible for making sure you have the right to upload and share your content. Do not upload anything that infringes another person’s copyright, privacy, confidentiality, or other rights.

The Noticeboard

A Stagely Noticeboard is a view-only web page protected by a show code.

Anyone who has the code may be able to see the information published to that Noticeboard. Treat the code as private production information and only share it with people who should have access.

Production organisers are responsible for the announcements and other content they publish to the Noticeboard. Do not publish private contact details, attendance records, sensitive information, or information about a child unless you are authorised to do so.

Noticeboard visitors must not try to bypass its access controls, collect information for an unrelated purpose, or share information in a way that could harm someone.

Play fair

Do not use Stagely to:

• break the law;
• threaten, bully, exploit, harass, or mislead anyone;
• upload unlawful, harmful, or abusive content;
• collect or share information without authority;
• impersonate another person;
• access another account or production without permission;
• test or bypass Stagely’s security without our written permission;
• introduce malware or other harmful code;
• overload, scrape, disrupt, or interfere with the service;
• copy or reverse-engineer Stagely except where the law allows it;
• resell or commercially exploit Stagely without our written agreement; or
• help someone else do any of these things.

We may remove content or restrict an account where reasonably necessary to protect Stagely, its users, or other people.

Stagely belongs to Error 24

Stagely’s software, design, branding, documentation, and other original material belong to Error 24 Pty Ltd or its licensors.

We give you a limited, personal, non-exclusive right to use Stagely while you follow these Terms. This does not transfer ownership of Stagely or its branding to you.

Please ask before using the Stagely or Error 24 name, logo, or branding outside ordinary references to the service.

Feedback

You are welcome to send us ideas and feedback during the beta.

You give us permission to use that feedback to develop and improve Stagely without having to pay you or treat the feedback as confidential. This does not give us ownership of your production content or personal information.

Other services

Stagely may link to or rely on services provided by other companies, such as app stores, email providers, hosting providers, and external file-storage services.

Those services may have their own terms and privacy policies. We are not responsible for a third-party service merely because Stagely links to or works with it.

Money

Stagely is free during the current beta.

If we introduce paid plans, we will explain the price and conditions before charging anything. You will have the opportunity to choose whether to continue with a paid service.

We will not start charging you merely because you used the free beta.

Suspending or closing an account

You may stop using Stagely at any time and ask us to close your account.

Closing an account does not necessarily remove shared production records, such as schedules, announcements, or attendance records managed by a theatre company. Our Privacy Policy explains what happens to personal information.

We may suspend or close an account if:

• these Terms are seriously or repeatedly broken;
• the account creates a security or safety risk;
• we are required to do so by law;
• the account has been used without authority; or
• we discontinue Stagely.

Where it is reasonable and safe, we will explain what happened and give you an opportunity to respond.

If we discontinue Stagely, we will try to provide reasonable notice and an opportunity for organisers to retrieve important production information. We may act immediately where necessary for security, safety, or legal reasons.

Australian Consumer Law and liability

Nothing in these Terms excludes, restricts, or changes any guarantee, right, or remedy that cannot legally be excluded, including under the Australian Consumer Law.

Stagely is provided as a beta service. We do not promise that it will always be available, uninterrupted, error-free, or suitable as the only record or communication system for a production.

To the extent the law allows, we are not responsible for loss caused by:

• using Stagely in a way that breaks these Terms;
• inaccurate or unauthorised information supplied by a user;
• someone failing to protect their account or Noticeboard code;
• a third-party service outside our reasonable control; or
• an event outside our reasonable control.

We do not exclude responsibility for loss caused by our fraud, wilful misconduct, negligence, or failure to meet a legal obligation where that responsibility cannot lawfully be excluded.

Changes to these Terms

We may update these Terms as Stagely changes.

If a change materially affects your rights or responsibilities, we will provide reasonable notice through the app, by email, or both. We may make an immediate change where necessary for security, safety, or legal reasons.

The updated Terms will show a new date at the top. If you do not agree with a material change, you may stop using Stagely and close your account.

Where renewed permission is needed for a young person, we may ask their parent or guardian to accept the updated Terms.

General terms

If one part of these Terms cannot be enforced, the rest will continue to apply.

If we do not enforce a term immediately, that does not mean we have given up the right to enforce it later.

These Terms are governed by the laws of Victoria and Australia. Courts and tribunals with jurisdiction may hear disputes relating to them.

Contact us

Contact us

Error 24 Pty Ltd

Email: hello@error24.com.au

Warrnambool VIC 3280, Australia

ABN 14 694 990 424